My father went in there today to purchase a car,, and I have to say it was a overall good experience. Id like to give a special thank you to the new member of the team Rich Hoff Jr for being so attentitive making sure we had everything we needed, and doing his best to help all of us make a decision. He is a great sales man and very polite addressing us all by name, and doing his best with what he knew for being there only 2 days. Thank you also Mike for being so friendly and making us a deal on a great car!
A good friend of mine purchased a car from here took it in for some work, they claim they will do all repairs for half off if you bring it back to them this is not the case for starters. Purchased car in march in June she had a power steering line go out, in august she had a bad front end shake and took it in for a wheel bearing , they messed up the tie rod and lower control arm in forcing out the wheel bearing, they only gave her part of her money back after she informed them she would get a lawyer because of the post it note receipt they gave her , breaking stuff and failing to put cotter pins back in car and changing price from 65 to 285. Stay away seriously she is out 1500 to fix all the damage there stupid mechanic caused. Worst place ever
EVEN IF THEY WERE THE LAST CAR DEALER ON EARTH I WOULD NOT BUY A CAR FROM THIS JUNK YARD OH I MEAN CAR DEALER. OR SALVAGE YARD. JUST DRIVING BY THIS PLACE SHOULD SCARE THE SHEOT OUT OF YOU. IT LOOKS LIKE A JUNK YARD. I DO NOT BELIEVE THERE IS ONE CAR ON THE LOT WORTH A GRAND THOUGH THEY HAVE VEHICLES WITH 150K MILES ON THEM FOR 25k. ARE YOU SERIOUS? HAD A FRIEND BUY A VAN FROM THEM A WEEK LATER THE OIL LEAKED ALL OUT IN HIS DRIVE AND HE BLEW THE MOTOR. THE MAN IS 82. YES 82. HE DID NOT KNOW ANY BETTER. AND HAD TO WALK 5 MILES HOME AND LEFT HIS CAR ON THE SIDE OF THE ROAD WHERE IT WAS TOWED AND IMPOUNDED. BEFORE SAID AND DONE. HE WAS MADE TO PAY FOR A NEW MOTOR $3500.00 AND LABOR $1500.00 AND IMPOUND FEE OF $575.00. POOR OLD GUY. DIED TWO MONTHS LATER.
Bought a 2007 dodge grand caravan during the summer when its warm. In the fall when the temps started to drop the engine started knocking when you first start the car. It was to late to do anything about it so we still have the knock and two more years to pay it off. Won't be shopping there again.
The staff was wonderful....yet, very unorganized. My son has no credit in his name and they "played" with the numbers until it fit his budget. The truck was a p.o.s. (worth maybe 2 grand) and would end up costing him over 8 grand. They said the dash lights didn't work....my son put in a fuse. Problem solved! That basically tells me the extent of their mechanical crew. We backed out of the deal due to insurance issues. Would we go there again?....maybe....maybe not. If we do, we'll be a lot more picky about vehicle pricing and maintenance.
Rivertown Auto Group is a US Car Dealer based in Cheboygan, Michigan. Rivertown Auto Group is located at 989 E Vfw Rd, Cheboygan, MI 49721, USA.
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